Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Thursday, October 10, 2019

It's How We Play the Game by Ed Stack


IT'S HOW WE PLAY THE GAME by Ed Stack is the story of the founding and growth of DICK’S Sporting Goods company. Stack begins with tales of how the company was founded in Binghamton, New York with $300 from his dad’s grandmother’s cookie jar.  Throughout, he stresses the importance of family and the impact that family members had on each other.  For example, he writes about his father’s love of sport and how he encouraged Ed to really study and analyze the game of baseball. The idea of taking care of the local community was also always important and Stack says, “[my dad] was making a difference … before I knew it was happening … my dad understood the transcendence of sports – that they can channel kids’ energies, give them focus and goals, keep them out of trouble, reshape their lives.  … He was willing to reach into his own pocket.” Stack has carried forward that legacy and frankly, shocked me with some of the statistics he cited: “In the 1999-2000 school year, 11.3 percent of public high schools in the United States did not offer interscholastic sports. By ten years later, 22 percent of public high schools – more than one in five – no longer fielded sports teams.” Of those that did, forty percent required fees from the players and their families. To raise awareness, Stack began a number of programs including the Sports Matters Initiative. This book chronicles those efforts as well as changes in the business, such as decisions to expand, and DICK’S principled relationships with landlords like Wegman’s and suppliers like Callaway. In addition, you may have read recently in The New York Times or USA Today about how DICK’S destroyed about $5 million in inventory of assault style guns in response to the shooting in Parkland, Florida. The thinking and strategy behind implementing that decision is included in this text, too. Recommended by Adam Silver, Phil Knight, Mark Kelly and others, IT'S HOW WE PLAY THE GAME is definitely worth a read, particularly in light of the shift from shareholder to stakeholder perspective amongst US businesses, as evidenced by the change in Business Roundtable’s mission statement.  

Monday, September 16, 2019

More Business Books ... looking to the future, learning from the past


ARTIFICIAL INTELLIGENCE from Harvard Business Review Press is part of a series which also has texts dealing with Blockchain and Cybersecurity. This one, on artificial intelligence (AI) points out that companies that wait to adopt may never catch up and suggests some questions that ALL employees should be able to answer: How does AI work? What is it good at? And what should it never do? The contributors’ experience and background range from academicians (at University of Toronto, MIT, Stanford) to practitioners (at Facebook, Accenture, and more). One, Andrew Ng, currently CEO of Landing AI and who has worked for Baidu, Coursera, and Google Brain describes how to choose your first AI project.  Others write about collaborative intelligence as humans and AI join forces or about the future of using far less data, developing efficient robot reasoning with less reliance on deep learning from patterns. Each essay or reprinted article ends with a useful “takeaways” section. ARTIFICIAL INTELLIGENCE focuses on a topic which is highly interesting for many of our students and offers varied perspectives so that our business faculty could choose to incorporate a few selections (e.g., about ethics, bias and lack of transparency or about AI’s varied impact on work) for class readings.

As you may know, we currently have school-based subscriptions to both The New York Times and The Wall Street Journal. And on Friday both of those papers had stories about comments from Brad Smith. The New York Times said, “Microsoft Corp President and Chief Legal Officer Brad Smith said on Friday that technology companies are likely to change how they moderate online platforms in response to new laws from foreign governments, regardless of whether U.S. lawmakers act to change … U.S. law …” And The Wall Street Journal also discussed ethical issues while mentioning the new book, TOOLS AND WEAPONS by Brad Smith and Carol Ann Browne. It contains a foreword by Bill Gates where he describes this book as “a clear, compelling guide to some of the most pressing debates in technology today.” Smith and Browne subtitled their book “The Promise and the Peril of the Digital Age” and they do not shy away from relating events and raising issues associated with Snowden and diplomacy, with facial recognition and artificial intelligence and with social media, surveillance, or personal privacy. As reflected in the duality of the title, TOOLS AND WEAPONS prompts many questions about the concentration of power in corporations (e.g., amount of energy used to power machines) and in governments (e.g., relative to political activism and human rights).

Get informed for these key discussions – and please see a librarian or our ClassLinks page for help activating your digital newspaper subscriptions.  
 
Also of high interest to students will be THAT WILL NEVER WORK by Marc Randolph which deals with “The Birth of Netflix and the Amazing Life of an Idea.” Of course, so many students are regular Netflix users and while they will relate to today’s product, they will likely find the company’s transformation over time to be surprising.  In particular, it will be valuable for them to see the frequent fails (such as never realizing the Blockbuster merger) or near failures (deficits and layoffs) that occurred prior to Netflix becoming the force it is today. Hopefully, it is also stimulating for them to think about the process of idea generation (and rejection or modification) as well as needed research on market needs, trends and competition.  Randolph, who co-founded Netflix, also has extensive experience in the entrepreneurship sphere in Silicon Valley.  He writes with an often amusing, very conversational tone, providing in THAT WILL NEVER WORK an inside look at many of the decisions and efforts to adapt as the company moved forward.

Sunday, August 4, 2019

Variety of Business Books ...


Quick summary of some recently released books related to business:

NEW TO BIG is written by David Kidder and Christina Wallace, both of whom have extensive entrepreneurial experience and currently work together at Bionic, a company designed to ignite growth within larger companies. Their text explores “How Companies Can Create Like Entrepreneurs, Invest Like VCs, and Install a Permanent Operating System for Growth.”  Kidder and Wallace assert that “the refounding of iconic companies – including the development of the next generation of growth leaders within those companies – is the most significant opportunity and the greatest leadership challenge of our era.”  They provide historical context, but, more importantly, outline “crucial mind-set shifts” like moving from “planning in a known share-based world, to … [focusing] on discovering a brand-new customer problem or need.” Kidder and Wallace refer to this outside-in thinking as the Total Addressable Problem (TAP) model and provide examples like mobile phones. They spend another chapter on turning operators into creators by shifting thinking so as to embrace productive failure, end the addiction to being right, or to “build ladders to the moon,” amongst other suggestions. This “toolkit” format is very engaging and will likely appeal to practitioners as well as merit review by our business students. NEW TO BIG received positive reviews from Clayton Christensen, Adam Grant and others. About ten percent is allocated to appendix, notes and index.

HOW LEADERS DECIDE by Greg Bustin is subtitled “A Timeless Guide to Making Tough Choices.” To motivate and inform business leaders, Bustin has provided 52 decision situations, designed to be read one per week over the course of a year. He accompanies each story with a thought-provoking question (e.g., If you were honored for your life’s work, what achievement would you celebrate? What legacy would you leave?). Unfortunately, Bustin chose to profile white males, almost exclusively. And he also tended to select well-known individuals (e.g., Julius Caesar, John Adams, and Winston Churchill) so this work has less impact and inspirational decision-making advice than might otherwise be the case. Perhaps for his next project, Bustin could explore additional biographical sketches and create a newer version of Frank Olsen’s Inventors Who Left Their Brands on America?  In the meantime, readers could also consider turning to titles like The Third Door (featuring advice from contemporary leaders and innovators) or They Made America (with a more historical perspective although he includes women and immigrants) by Harold Evans.  In addition, Berger’s The Big Book of Beautiful Questions, Case’s Be Fearless or Morten’s Great at Work offer valuable leadership advice.

BLOCKCHAIN: THE NEXT EVERYTHING by Stephen P. Williams is an attempt to explain what blockchain is and how it works.  He defines blockchain as software and “strings of code” or “a simple technology [that] serves as a permanent, unhackable ledger for almost any kind of information you would like to record” such as the bitcoin transactions for which it was originally developed. Subsequent sections of this text discuss various innovative and potential new applications, with some related to energy futures, climate change and environment, others to artistic endeavors. Despite labelling the science and technology of blockchain as “challenging,” he writes that “it won’t be long until using blockchain will be about as tough as watching a movie on Netflix." To me, Williams struggles to truly describe blockchain; at one point, he recommends turning to YouTube for better understanding. Obviously, this technology is still evolving and Williams himself writes, “blockchain will most likely be superseded in the future by something that works even better. … distributed systems [with no central authority or control] … promise to transform how we do business, communicate and govern.” 

BIG BUSINESS: A Love Letter to an American Anti-Hero by Tyler Cowen (Average is Over) comprises a set of musings on aspects of the American corporation. Cowen, professor of economics at George Mason University, first provides “a new pro-business manifesto.” Other chapters explore whether CEOs are paid too much, how monopolistic big business might be, and whether the big tech companies are evil. In response, Cowen asserts that “on the whole our CEOs are providing good value for the money they earn;” that although “K-12 education is arguably an example of a big monopoly problem … the analysts who raise this issue [more generally] usually are exaggerating the problem;” and “America’s tech sector is increasingly underrated [due in part to less than objective media coverage].” Our students have recently shown increased interest in researching the values of socialism and would undoubtedly be interested in the questions that Cowen raises, although they would might be less apt to agree with his generally pro-business argument. Clearly Cowen raises issues and responds to critics while sharing a great deal of emotion, caveats, and opinion in this accessible text; roughly twenty percent of BIG BUSINESS provides additional detail through references, notes and an index.