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SOCIAL MEDIA AND THE PUBLIC INTEREST by Philip M. Napoli is an important contribution and
essential reference to the ongoing debate about the role and regulation of
social media platforms. Praised by dana boyd and others, this work focuses on
how social media platforms (like Facebook, Twitter, YouTube, Instagram,
Snapchat, and WhatsApp) have “unexpectedly become key platforms for how
journalism (and disinformation posing as journalism) is produced, disseminated,
and consumed.” Napoli explores their “gatekeeping”
roles, noting, for example, “that Facebook went from accounting for 16 percent
of referrals to online news sites in 2013 to more than 40 percent in 2017” although
he also later questions whether we have seen the peak. Napoli provides
historical context, too, in that he contrasts the “unprecedented level of regulatory
oversight” for radio broadcasting technology (e.g., federal licensing,
indecency rules, and public affairs programming requirements) with less
dramatic changes for other technologies like cable and the “pinballing …
between the imposition and elimination of net neutrality regulations.” This
work is written by an academic and while therefore somewhat wordy and
jargon-laden, it should be viewed by more than policy wonks and be of concern to
all. Napoli is writing “about a problem related to the effective functioning of
the democratic process, …the very nature of the problem undermines the means
for developing and adopting solutions.” Napoli is a Duke University Professor and
thorough researcher; roughly a third of SOCIAL
MEDIA AND THE PUBLIC INTEREST contains extensive source notes
and additional commentary.
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